General
What is GD XCHANGE?
GD XCHANGE is the digital solutions arm of GDEX Berhad. We help businesses in Malaysia and the region grow through e-commerce, retail, cloud, cybersecurity, workspace, and mobility solutions.
What core services does GD XCHANGE provide?
We offer six service pillars: e-Commerce, Retail Systems, Cloud, Cybersecurity, Workplace Collaboration, and Mobility Technologies — combining strategy advisory with hands-on execution.
Who owns GD XCHANGE?
GD XCHANGE is wholly owned by GDEX Berhad, a public company listed on Bursa Malaysia's Main Market.
How does GD XCHANGE support e-commerce and retail businesses?
We connect online stores, POS, inventory, and delivery into one seamless ecosystem, giving merchants faster fulfillment and real-time visibility across every channel.
Who does GD XCHANGE work with?
We work with businesses ranging from SMEs to large enterprises across retail, F&B, e-commerce, and logistics. Our solutions are supported by global partners like Shopify, Lark, Huawei, AWS, and Samsung.
What is the coverage area of GD XCHANGE?
We are headquartered in Malaysia, with a regional reach across Singapore, Indonesia, Vietnam, and Thailand through the established GDEX ecosystem.
Supply Chain & Commerce
What is Xilnex?
Xilnex is a cloud-based POS and retail management system used by over 8,000 outlets across Southeast Asia. It is an integral part of the GD XCHANGE ecosystem.
How does Xilnex work?
Xilnex runs seamlessly on iPad, Android, and web platforms—even offline. It connects your sales, inventory, customers, and reporting into a single cloud platform.
What does Sweetmag Solutions provide?
Sweetmag designs and builds high-performing e-commerce websites on Shopify, Adobe Commerce, Magento, and WooCommerce. It is a subsidiary of GDEX Berhad.
Is Xilnex a Shopify Premium Partner?
Shopify services within GD XCHANGE are delivered directly by Sweetmag Solutions, our dedicated Shopify partner team. Xilnex focuses specifically on POS and retail management.
What are the OMS and WMS under GD XCHANGE?
Our Order Management System (OMS) centralizes orders from all sales channels, while our Warehouse Management System (WMS) handles inbound logistics, picking, and outbound operations. Both systems are fully integrated with GDEX delivery services.
Workspace Solution
What is Lark?
Lark is an all-in-one workspace app that combines chat, video meetings, docs, calendar, and approvals in one place. GD XCHANGE is an official Lark partner in Malaysia.
What is the pricing plan for Lark?
Lark offers a free Starter plan, alongside Pro and Enterprise tiers designed for growing teams. Contact us for a tailored quote based on your organization's needs.
What is the functionality of Lark?
Lark provides messaging, video meetings, docs, email, calendar, approvals, no-code databases (Base), and AI-powered meeting notes—all unified within a single application.
Cloud Subscription
What is the relationship between Huawei and GDEX Group?
Huawei is a strategic cloud and ICT partner of GD XCHANGE. We help businesses seamlessly adopt Huawei Cloud with local advisory and deployment support.
What is Amazon Web Services (AWS)?
AWS is the world's largest cloud platform, offering computing power, storage, AI tools, and over 200 other comprehensive services. GD XCHANGE helps businesses plan, migrate, and optimize their operations on AWS.
Smart Devices & Connectivity
When did Samsung and U Mobile join GD XCHANGE?
Samsung and U Mobile joined the GD XCHANGE ecosystem in 2024/2025 as strategic partners for enterprise smart devices and mobile connectivity.
How does Samsung support the digital transformation process?
Samsung provides enterprise-grade devices and robust security via Samsung Knox, connecting frontline teams to your core business systems in real time.